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Contact Center Representative - Malaysian

Job Details

Job Type:
Job Vacancy
Posted On:
2025-04-14 09:00:35 (1 month ago)
Location(s):
Kuala Lumpur
Expected Salary:
RM 3300
Closing Date:
2025-06-30

Job Details

This will be for inbound call centre for services and sales especially for Malaysia and Singapore market (no need sales experience but need to inform candidate some sales aspect will be part of the role eventually)
Australia and Bermuda also handling inbound call but more into services and complaints

Requirements:

Proficient in speaking in English and Mandarin
Able to work on a rotational shift, weekend and public holidays if assigned to work on that day – Shift will be fix for every 3 months with 24hours rotation with 11 gazetted PH
5 working days per week with 2 consecutive rest day off – Rest day can be on weekend or weekdays
Comfortable to speak and assists both, local and international customers coming from Singapore, Australia & Bermuda
Online assessment: assess on grammar and pronunciation, role play and personalities test according to core values

Contact:

Reach out to me on email: adriana.aljaffri@hays.com.my or drop me a WhatsApp https://wa.me/+60378906154

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