High‑performing candidates will have the opportunity to convert to full-time employee.

Responsibilities
Support the deployment, configuration, installation, and integration of Sangfor network, cybersecurity, and cloud products within customer environments.
Provide remote and onsite technical support and troubleshooting to resolve customer issues.
Conduct basic network topology testing, device health checks, and technical validation during POC and project implementation.
Support hardware maintenance and Return Merchandise Authorization (RMA) processes when required.
Provide technical consultation and assistance during POC and implementation projects.
Deliver basic product and administrative training to customers and partners after deployment.
Work closely with Presales, TAC, Sales, and other technical teams to ensure successful project delivery and customer satisfaction.

Final-year students/fresh graduates with a Bachelor's degree or above in Computer Science, Information Technology, Cyber Security, Network Engineering, Electrical & Electronic Engineering, or a related field.
Good understanding of TCP/IP, routing, switching, network protocols, and basic cybersecurity concepts.
Strong troubleshooting and hands-on problem-solving capabilities.
Knowledge of virtualization technologies such as VMware and public cloud platforms such as AWS, Azure, or GCP is a plus.
Knowledge of operating systems, databases, enterprise applications, or storage technologies is an advantage.
Industry certifications such as CCNA, CCNP, CISSP, CCSP, or equivalent are a plus.
Good communication skills in English and the local language, with a positive and customer-oriented attitude.
Willingness to work from the Sangfor Malaysia office and provide onsite customer support when required.